- QuestionPoint stops working
QuestionPoint runs on 4 load balancers. In the URL of your QuestionPoint page, look for the text "qphost=qpapxx". In this example xx represents the two digit load balancer number.
Follow these steps to troubleshoot this issue:
- Try logging off and logging back on.
- If QuestionPoint is still unresponsive, see if you were assigned to the same load balancer.
- If you are still on the same load balancer and QuestionPoint is unresponsive contact OCLC Support.