Skip to main content
OCLC Support

Go to a KB search page

Knowledge Base module

Basic Search

Do any one of the following to go to the Basic Search page:

  • Click the Knowledge Base link in the Knowledge Base Quick Links on the My QuestionPoint screen.
  • Select Knowledge Base in the Select Service drop-down list at the top of any QuestionPoint page.
  • Click the Basic menu link under the Search tab in the Knowledge Base module.

Advanced Search

Do any one of the following to go to the Advanced Search page:

  • Click the Advanced Search link in the Knowledge Base Quick Links on the My QuestionPoint screen.
  • Click the Advanced menu link under the Search tab in the Knowledge Base module.
  • Click the Advanced Search link on the Basic Search page.

Ask a Librarian module

To search KBs for an answer to a question:

  1. Navigate to Go to the Full Question in the Ask a Librarian module.
  2. Click Answer to view the Answer Question page.
  3. Click Search KB. QuestionPoint displays the Basic Search page.
  4. Enter a basic search.
    Or click Advanced Search to enter an advanced search.

 

  • Was this article helpful?