On the View/Change My Settings page, you can:
- View your account type and privileges
- View or change your account settings
Go to the View/Change My Settings page
If you are not already on the View/Change My Settings page:
- Click My QuestionPoint.
- Click My Settings. QuestionPoint displays the View/Change My Settings page.
View account type, privileges, and settings
On the View/Change My Settings page:
- View your account type and account privileges in the Account Privileges area.
- View or change your personal settings in the Current Settings area.
Change your personal settings
To change your account settings on the View/Change My Settings page:
- Change the settings fields as needed in the Current Settings area.
- Click Save.
You cannot change your account privileges
You cannot change your account type or privileges. Contact your library’s QuestionPoint administrator to request changes.
Account privileges description
|Account Type||Your account type is one of the following:
|Institution Report||Your account’s privilege for the Institution Report available in the Home module|
|Profile||Your account’s privilege for the Profile module, which includes Policy Pages|
|Ask A Librarian||Your account’s privilege for the Ask a Librarian module|
|Knowledge Base||Your account’s privileges for the Knowledge Base module
You have privileges for the Global KB. You may have privileges for one or more local KBs. You may have different privileges for each KB.
*Base Management Environment
**Service Unit Profile
Current settings description
|Name||Lets you change the name associated with your QuestionPoint account.
|E-mail address||Lets you change the email address associated with your QuestionPoint account.|
|Truncate questions in lists||Lets you control whether or not you want the questions in your Ask a Librarian question lists truncated.|
|Truncate after||Lets you set the number of characters to which you want the questions in your Ask a Librarian question lists truncated.
Suggestion: If you truncate questions, try 200 as the maximum number. Later, you can adjust the number as needed.
|Session time-out period||Lets you change the length of your QuestionPoint timeout period.
Note: The time-out period is turned off and does not apply when you monitor chat sessions and chat with patrons.
|Save button||If you change any of your account settings, you must click this button to save them.|
|Reset button||If you change any of your account settings but have not yet saved them, you can click this button to reverse your changes.|
*If you and your library use chat, you have a screen name that you and the patron see in the transcript while you chat. Your library’s QuestionPoint administrator sets your screen name in the Administration module. You cannot see or change the screen name on the View/Change My Settings page.
All available account privileges
For each QuestionPoint module, the following table lists and describes all privileges from lowest to highest abilities. Contact your library’s QuestionPoint administrator if you have questions about your account privileges.
|module||privilege||description of abilities|
|Institution Report||None||Cannot view the Institution Report in the My QuestionPoint/Home module
Note: This is always the setting for institution and group administrators. They can view this report in the Administration module.
|View||Can view the Institution Report in the My QuestionPoint/Home module|
|Profile||None||Cannot access the Profile module|
|Edit Profile||All the abilities of View Profile plus:
|Approve Profile||All the abilities of Edit Profile plus:
|Ask A Librarian (Ask)||None||Cannot access the Ask module or launch the chat monitor|
|Ask Administrator||All the abilities of Ask Librarian plus:
|Knowledge Base**||View KB||Abilities:
|Add/Submit||All the abilities of View KB plus:
|Edit KB||All the abilities of Add/Submit plus:
|Edit/Delete KB||All the abilities of Edit KB plus:
*Institution and BME administrators can search and view the profiles of all QuestionPoint libraries.
**You have privileges for the Global KB. You may have privileges for one or more local KBs. You may have different privileges for each KB.