This guide helps you start to use your QuestionPoint account:
- Log on to the QuestionPoint system
- Change your account password
- View and change your account settings
- Log off (exit) the QuestionPoint system
Click Help in the module title area of any QuestionPoint page to view online help. Help appears in a separate window so you can view help and QuestionPoint pages together.
Contact Support form
Note: When you submit the Contact Support form, you receive a response within 24 hours, Monday–Friday.
To request assistance or send a comment or suggestion:
- Click Support in the module title area of any QuestionPoint system page to go to the Contact Support form.
- Change or add information in the Name, Institution Name, Institution (OCLC) Symbol, E-mail, and Phone fields to help support staff contact you.
- Click the Purpose of your message button that best describes your need.
- Type your question, request, or comment in the box. Provide as much information as you can to help support staff respond.
- Click Submit. QuestionPoint sends the form and displays the My QuestionPoint page.