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OCLC Support

Settings

Find information about changing settings and settings options.

To change settings in chat: 

  1. Click the Settings link at the top of the chat monitor. 
  2. Change one or more values. 
  3. Click Save

Settings options

Check Sound alert when "New" patron arrives if you want chat to play a sound once when a new chat request arrives.

Check Sound alert repeatedly while "New" patron in queue if you want chat to play a sound every few seconds while a new chat request is waiting for someone to accept it. 

Check Sound alert repeatedly when "My" patron has responded if you want chat to play a sound every few seconds until you respond to the latest message from a patron with whom you are chatting. 

 

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