The page is blank when I log into Key Central

Symptom

• After logging into Key Central, the page is empty, and reservations are not visible or do not appear.

Applies to

• MuseumKey
• LendingKey

Resolution

This is usually caused by a corrupted browser cache. Please try the following troubleshooting steps:

1. Clear your browser's cache and cookies for all time
2. Open Key Central in a private/incognito browser window
3. Open Key Central in a browser you don't typically use every day

If none of these steps resolves this issue, please contact OCLC Support. 

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